Cancellations

You must cancel or reschedule a session appointment ​at least 24 hours in advance​ of the scheduled session to avoid being charged in full for that session. If there is a true emergency, please contact us so we can work with you on a personal basis.

Tardiness

If you arrive late, the time will be deducted from the session. Instructors are required to wait 15 minutes after your scheduled appointment time, after which time the session is subject to cancellation, and you will be charged for a full session.

Class Changes

We reserve the right to make changes to the schedule of classes at any time, and to substitute instructors at our discretion.

Booking and Payment

Please visit our schedule page for more information..

Refunds

All classes, sessions, and series are ​non-refundable​. Please read the expiration policy for class packages when scheduling. If you miss a prepaid class due to injury or illness and have notified us within 24 hours of the miss class start time, you may reschedule.

Class Size

Class capacity is determined by laws and regulations of the state and city and at our discretion, and may be changed at any time.

Phone Use in Studio

To get the most from your session, please silence your phone. If you must take an emergency call, please step outside. Any time spent on the phone is deducted from your session.